TLJ collects only information you choose to provide to us such as when you subscribe for our newsletter, make an account or a purchase on our website or contact us. The information we collect can include your name, email address, billing and shipping address, payment information, phone number and birthdate. Refusing to provide this information will limit your use of some functions that our website provides, such as online purchases.
Below we describe in detail what type of information may be collected by our website:
Purchasing Information: For the purpose of purchasing products from our website you might be required to provide us with the following information: name, billing and shipping address, telephone number, email address and payment card information.
Account Information: You may create an account on our website that helps you keep track of your orders. We will store the following information in your account, should you choose to provide it: name, billing and shipping address, email address, phone number and birth date. We might also store your card information.
Newsletter Information: Through our website you might subscribe to our newsletter, providing us with your email. TLJ will never share your email address with others or sell it to a third party. You may also opt out of our newsletter service by simply clicking ”Unsubscribe”.
Customer Service Information: If you contact our Customer Service, you might be asked for information such as name, email address, billing and shipping address, telephone number and order number.
Involuntary Information Collection: We may use cookie technology to automatically or passively collect for statistical data purposes that helps us improve your experience on our website. This type of information may include your IP address, operating system, browser type and other technical information about your computer. We might also collect information about your use of our website such as the pages you view, the features you use, links clicked as well as dates and times of accessing our website for the purpose of helping us better understand what information you’re searching for and optimize it in a way that makes it easier for you to browse our website.
You can always refuse to accept cookies or remove them from your hard drive, but doing so might limit you to take full advantage of our what our website offers.
The information we collect from you can be used for various purposes such as to provide service, to process transactions, improve customer experience or improve our website.
There is a lawful basis for processing your information in the following situations:
- If we need to process your information in order to provide a service requested
- If you have consented to such processing
- If there is a legitimate reason such as analytics, fraud prevention or improving our website
- If we need to use the information we collected from you for the purpose of process transactions, respond to inquiries, contact you when necessary and provide services.
We might also use collected information for commercial purposes such as improving our website and customer experience and communicate our offers. The information can be stored for as long as it’s necessary to complete these tasks. It is also possible that information you provided while creating an account remains stored for a period of time, after the account was deleted.
TLJ does not disclose collected information to any other third parties, does not sell your information for commercial purposes.
However, we do need to disclose some of your information in the following cases:
- For shipping purposes, to our partner companies
- For payment processing to our payment service provider
None of these third parties are allowed to disclose your personal information.
In the event of a violation of our rights, to respond to judicial process or provide information to law enforcement or regulatory agencies or otherwise requested by law we will need to disclose the information collected.
We go to great lengths to ensure that financial information you provide us with is kept secure and private. We take all the necessary physical, electronic and administrative steps to make sure that the security of the information is maintained. However, the can not fully guarantee our security measures, as there can happen to be glitches or breaks in the system. In the event that such thing happens, we will take all the needed measures to repair the damages in the system.
CALIFORNIA PRIVACY RIGHTS
The California Civil Code Section 1798.83, entitles California residents to request and obtain a list of the personal information we disclosed to third parties.
You can request that we disclose to you the personal information that has been collected, the sources from which your personal information is collected, the commercial purpose behind collecting your information and the categories of personal information that we might have shared with third parties. You may also request that we delete any personal information available in our database.
Note that in case of an incomplete transaction or other situation such as: to detect and protect against fraudulent activities, to exercise our rights or to comply with a legal obligation we might not be able to fulfill your request for deleting your information.
For any inquiry regarding this matter, please contact us at firstname.lastname@example.org and we will try to respond as soon as possible.